Deleting Your Account in Fayr
You can delete your Fayr account directly from the Fayr app.
Profile → Settings → Other → Delete account
Follow the instructions shown in the app to confirm your account deletion.
What Happens When Your Account Is Deleted
When your account is deleted, we will delete or anonymise personal information associated with your account where it is no longer required.
Some information may need to be retained where:
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We are required to retain it by law
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It is necessary for accounting or regulatory purposes
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It is necessary to detect or prevent fraud or abuse
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It is required to resolve a dispute or support request
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It is needed to establish, exercise, or defend legal claims
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It forms part of another user's shared journey record and cannot reasonably be removed without affecting that record
Where appropriate, retained information will be minimised or anonymised.
Your Shared Journey Records
Deleting your account may not remove information that forms part of another user's shared journey record.
Where information needs to remain so that another user's journey history or receipt continues to make sense, we will minimise or anonymise your personal information where appropriate.