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Need help with Fayr? Get in touch and we’ll help with any questions or issues.
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For support with Fayr, contact us at:
fayr@andersonnet.co.uk
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Frequently Asked Questions
What is Fayr?
Can I use Fayr as both a driver and a passenger?
How do I start a journey?
How do I join a journey?
What if I can't scan the driver's QR code?
Why does Fayr need location access?
Why does Fayr need background location access?
Does Fayr track my location all the time?
How does Fayr calculate the cost of a journey?
Can I use my own journey cost rate?
What happens if someone joins or leaves partway through a journey?
Can I add someone who doesn't have Fayr?
Does Fayr take payments between drivers and passengers?
Does Fayr support miles and kilometres?
Does Fayr support different currencies?
How do I manage my Fayr subscription?
Does deleting Fayr cancel my subscription?
How do I delete my account?
What if I can't access Fayr to delete my account?
Where can I find information about my privacy?
Account & Privacy
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